Leading office supplies company launches a new commercial digital channel that will increase sales

Bambú Mobile becomes the strategic ally of Office Depot for the construction of a highly innovative commercial digital channel (mCommerce), with the aim of venturing into omnichannel, through the digital cart experience for the commercialization of office supplies.

Presence in 25 countries of the world

+1600 shops

+10,000 employes

+25 years of industry experience

Organizational challenges

La organización buscó fortalecer su liderazgo en el mercado y mejorar la satisfacción del cliente a través de servicios digitales.

Definition of scope and functionalities that the mobile application would have for its clients.

Create a strategic plan for releases and progressive versions according to customer expectations with the intention of achieving the maximum point of consumer experience.

Generation of missing technological resources in the organization

Structural and operational changes with the opening of the new digital channel

E-commerce. Online shopping. Business. Internet. Technology

How did Bamboo solve it?

Office Depot becomes the firm's ally to open a new commercial channel (mCommerce), with the aim of venturing into omnichannel:

Use of CFP methodologies for the definition of scopes for MVP.

Digital transformation strategies were defined for the company, meeting the needs of the company and customer expectations in the short, medium and long term - Use of agile methodologies for the construction of platforms.

Use of UX Research techniques to obtain data regarding the interests, desires, needs and expectations of consumers in their shopping experience.

Business impact

Increased sales, coupled with an improvement in the mobile shopping experience

Positioning in your sector with a highly competent tool

Customer acquisition and loyalty

The administration of its platform by the Bambú Mobile team allowed the Office Depot team to streamline processes and response times to focus on the vision and future needs of the platform

Hired services

UX/UI Design

We design platforms focused on the interaction between the user and the device, using the best practices and interface lines suggested by each environment; with the objective of establishing the components and micro-interactions to formulate the visual appeal of a product.

App development

We design platforms focused on the interaction between the user and the device, using the best practices and interface lines suggested by each environment; with the objective of establishing the components and micro-interactions to formulate the visual appeal of a product.

Development of software

We design platforms focused on the interaction between the user and the device, using the best practices and interface lines suggested by each environment; with the objective of establishing the components and micro-interactions to formulate the visual appeal of a product.

E-commerce - comprehensive

We design platforms focused on the interaction between the user and the device, using the best practices and interface lines suggested by each environment; with the objective of establishing the components and micro-interactions to formulate the visual appeal of a product.

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Public transport services

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